Our policy lasts for 14 days after receiving the item. If 14 days have gone by since you received your order, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused, unopened, and in the same condition that you received it. It must also be in the original packaging. We are not able to offer refunds/exchange for food items which have been opened or used in order to comply with health and safety regulations.

To complete your return, we require a receipt, proof of purchase, or order number.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within 14 days after the approval of your refund.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company; it may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at Zehnblend@Gmail.Com.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at Zehnblend@Gmail.Com and provide photographic evidence of any damages to the items within 14 days of receipt. Then send your item to:

ZEHNUTS
Unit 14, Easter Industrial Park, Ferry Ln, South, Rainham RM13 9BP
United Kingdom

Shipping

We only sell to UK and deliver to UK. Shipping is always free within the UK. To return your product, you should mail your product to:

ZEHNUTS
Unit 14, Easter Industrial Park, Ferry Ln, South, Rainham RM13 9BP
United Kingdom